Complaints Proceedure

If you have a complaint, please follow these steps:

  • Speak to your Infinity Yachting agent
    Firstly, try to contact your agent to resolve the problem.
    Email is the preferred communication; therefore, please use the usual contact email address.
  • Contact the Director
    If you don’t feel comfortable discussing the issue directly with your agent, or if you are not satisfied with the response, please contact Peta Wallace-Harrison, the
    Director of Infinity Yachting Pty Ltd Recruitment:
    [email protected]

If you still feel your complaint is unresolved you should contact a competent authority for further advice.